* Terms and Conditions

All fees are payable 4 weeks in advance and no admission to the course will be permitted until payment has been received.
Where the client cancels an agreed appointment or training day a cancellation fee will be required based on the following rates; less than 14 days notice – 100% of fee; fifteen to twenty eight days notice 50% of fee; more than 28 days notice no charge. Should a change to a booking involve cancellation of residential accommodation any charges levied will be payable by the client. Telephone cancellations can be accepted but then must be confirmed in writing or by fax. RSP Safety Services reserve the right to cancel or alter dates, provision of services or the venue and we will return any course fees paid but will not be responsible for any additional costs, such as charges for cancellation of accommodation, levied on the client by a third party.
It will be at our discretion whether we waive the cancellation fee and transfer the training or meeting to an alternative course or meeting.